1.Buyer FAQs
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Who can be a Buyer?
Importer, distributor or any company willing to purchase products and services showcased on this E-Market Platform.
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Can I sign up as a Buyer for free?
You can sign up for free as a Buyer, however your actions will be limited to browse Sellers and discover the library of products listed.
Additional Services like request for quotations can be purchased with Pro and Premium packages.
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What are the subscription packages for Buyers? Click here for Buyer package information
A 12 month Buyer Pro level commitment of $180 saves you $60 when compared to a 1-month commitment of $20 over the same time period.
A 12 month Buyer Premium level commitment of $408 saves you $72 when compared to a 1-month commitment of $40 over the same time period.
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From which countries are the Sellers?
The E-Dental Market place is open to worldwide Sellers. Buyers must check with the respective Sellers available delivery location.
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General Terms for Buyers
All sales terms and conditions for each transaction must be agreed between the Buyer and Seller directly, and is subject to a separate contract between the Buyer and the Seller where the Contract shall be binding upon both the parties.
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How will the Buyer connect with the Seller on E-Dental Market?
All Buyers can request for quotation and send the Seller a chat message.
2.Seller FAQs
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Who can be a Seller?
Manufacturers, suppliers or any company willing to sell its products on E-Dental Market can be a Seller. If you wish to advertise any services you offer please email us at contact@e-dental.market
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Can any supplier sign up as a Seller?
Yes, any supplier who is willing to trade with Buyers via the E Dental Market platform is able to sign up.
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Can I sign up as a Seller for free?
You can sign up for free as a Seller with the starter level package.
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What are the different subscription packages for Sellers/brands? Click here for Seller package information
A 12 month Seller Pro level commitment of $2880 saves you $708 when compared to a 1-month commitment of $299 over the same time period.
A 12 month Seller Premium level commitment of $5940 saves you $1140 when compared to a 1-month commitment of $590 over the same time period.
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How can I upgrade from one package to another?
You can upgrade your subscription from your profile dashboard and you can also select Addons as supplements to your package.
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How can I promote my brand/products on E-Dental Market?
Become a Premium Seller– Get listed as a Premium Seller category appearing in the top for maximum visibility.
Become a Featured Seller – Get listed as Featured Seller after Premium Seller category for maximum visibility.
List in Premium Products– Get your products listed as Premium Products at the top for optimal visibility.
List in Featured Products– Get your products listed as Featured Products after Premium Products category for optimal visibility.
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How to set up a Seller profile?
After you log in – From your dashboard, first list your brands, then list your products under each brand.
You can add your employee information to your company profile if you wish to share access Note: The product must be strictly related to the category mentioned. All content uploaded must be appropriate and legit. Refer to Terms of Use for more details. For more information on the pricing, please refer to the subscription packages.
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Am I obliged to set up a price for my products?
It is not mandatory. It is left to the Seller’s discretion.However, the price you add can be the rate card price or average price, which will depend on quantity, delivery terms, etc.. If you leave it at 0, the price will be displayed as "Price on Request"
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Where do we list the trading territories?
Sellers are requested to specify the regions or countries where they are trading. This information can be included in the company description or product description.
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What approvals are required when uploading products?
All products uploaded on this website should be approved by the local health authorities. It is the responsibility of the Seller to get permission from the relevant authorities for promoting their products on E-Dental Market.
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How will the Buyer connect with me on E-Dental Market?
They can request for quotation.
They can send you a chat message. (Please avoid stating company contact details on the images or product descriptions)
3.General FAQs
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What payment methods do you accept for the subscription package?
Credit Cards & Debit Cards (i.e. MasterCard & Visa)
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What is the currency for payment of the subscription package?
The currency quoted (USD) is for information purposes only. All invoices/transactions will be in AED.
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What is the currency for the purchase of products?
All product prices are displayed in USD currency.
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Who can write a review about a supplier or product?
Pro & Premium level Buyers can write reviews for the Sellers/Product.
| BUYER |
Monthly Subscription |
Discounted Annual Subscription |
| Starter Level |
FREE |
FREE |
| Pro Level |
20 USD |
180 USD |
| Premium Level |
40 USD |
408 USD |
| SELLER |
Monthly Subscription |
Discounted Annual Subscription |
| Starter Level |
FREE |
FREE |
| Pro Level |
299 USD |
2,880 USD |
| Premium Level |
590 USD |
5,940 USD |
Disclaimer of Warranties and limitation of liability:
E-Dental Market does not control the content, condition, legality, or suitability of any products or services advertised by Sellers; E-Dental Market do not perform background checks or endorse any Sellers; Sellers are responsible for providing accurate information, and E-Dental Market do not confirm the accuracy of any information provided; and E-Dental Market do not accept any responsibility as to the reliability, accuracy completeness of any information provided by Sellers.
E-Dental Market services and all information, content, materials, products, and other services made available to users (Buyers and Sellers) are provided on an “AS IS” and “AS AVAILABLE” basis. E-Dental Market makes no representations or warranties of any kind, express or implied, as to the operation of our Service, or the information, content, materials, products, or other services made available to users (Buyers and Sellers) through E-Dental Market, unless otherwise specified in writing. Users expressly agree that the use of E-Dental Market services is at their sole risk.
E-Dental Market will not be liable for the trading transactions that it helps intermediate on its online platform. E-Dental Market will not be held responsible for the type of transaction in particular terms of payment between Buyers and Sellers, delivery terms and all activities leading to the sale and purchase, delivery of goods, and all other relevant activities related to the trading transactions. Any discrepancies in the mentioned order attributed to the execution of the transaction will have to be addressed directly to the concerned Seller, including damage, returns or refund for unfulfilled orders. To the extent permitted by law, E-Dental Market disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. E-Dental Market.
Items Purchased. Buyer understands that E-Dental Market does not manufacture, store, or inspect any of the items sold through our Services. We provide the platform, the items in E-Dental Market are produced, listed, and sold directly by independent Sellers, and thus E-Dental Market cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to an item purchased must be brought directly against the Seller of the item. E-Dental Market is released from any claims related to items sold through its Services on the platform, including defective items, misrepresentation by Sellers, or items that caused physical injury (like product liability claim).
